Frequently Asked Questions
Our apartment community falls within the Grand Ledge School District.
Yes, there is a local public transportation system that operates near our community.
Our apartment community offers free parking spaces for our residents. Carports are also available for an additional monthly fee.
Our apartment community has a 24/7 package pickup service through Amazon Hub. This allows our residents to conveniently receive their packages at any time.
LEASING AND RENTING
While appointments are preferred, we also accept walk-ins. We welcome you to come by and visit us at your convenience.
To apply for an apartment, please visit our property website and submit an application online. It's a quick and easy process that allows you to apply from the comfort of your own home. Click here to apply!
Gas, water, sewer and trash services are included in the monthly rent.
You can choose Bloom Broadband as your provider for both Internet and Cable services.
Yes, we offer short-term leases subject to availability and demand.
MAINTENANCE AND REPAIRS
Yes, our community provides on-site maintenance services. We also offer 24-hour emergency maintenance services provided by our technicians who live on-site. This ensures our residents have a comfortable, worry-free living experience.
Submit a work order by using your online Resident Portal to request a repair. For after-hours emergencies, call the office and follow the prompts to our emergency maintenance. Click here to log into your Resident Portal.
You are not required to be present during maintenance visits unless you prefer to be.
Yes, we do provide emergency on-call maintenance services. Our team is available 24/7 to address any urgent issues that may arise. Please don't hesitate to contact the office and follow the prompts to reach our emergency maintenance line.
If you find yourself locked out of your apartment, simply utilize the lockout feature in the SmartRent app or contact SmartRent Support for direct assistance. SmartRent Support can be reached 24/7 at (833) 767-8736 or [email protected]
RULES AND GUIDELINES
Our community offers some buildings that are smoke-free. To learn more about our smoke-free options, please contact the office. We'd be happy to provide you with all the details and help you find the perfect smoke-free apartment that suits your needs based on our current availability.
Certainly! We offer apartment transfer options both within our on-site community and to our sister communities. If you're interested in relocating to a different apartment or community, please reach out to our leasing team, and they will provide you with the necessary information and guide you through the transfer process.
No, we do not permit advertising your apartment home on websites like Airbnb or Vrbo. Our rental agreements strictly prohibit subleasing or short-term rentals through these platforms. If you have any questions about your lease agreement, contact our management team.
MOVING IN AND MOVING OUT
We provide a thorough redecoration process that includes repainting and deep cleaning including carpeted areas, and repairs to ensure a move-in-ready home for our residents. It's part of our commitment to providing the best move-in experience possible.
We encourage our residents to make their apartments feel like home by hanging pictures, mounting TVs, painting walls, or decorating with other personal touches. If you would like to decorate your apartment, please return it to its original condition/color prior to move out.
If you need to break your lease, an Early Termination Fee, which varies based on your lease agreement, is required. This fee is due at the time you give your written move-out notice.
Didn't find an answer?
Our team is always ready to answer your questions.
Location is great as there's a paved trail for walking, running, biking, etc. right across the street and Horrock's is within walking distance. Quiet neighborhood with very friendly and helpful staff. Would recommend to anyone looking for an affordable and safe place to live in Lansing. - Denise- Google
I have lived at a Edward Rose and Sons community for three years. The grounds are well maintained, staff is friendly, and if maintenance is needed, they are thorough and timely. It's a great place to call home. - Verified Resident- ApartmentRatings.com
Great community! Apartments are spacious and the layouts look just like what they show on the website. Amenities (pool, in-unit laundry, community center, volleyball court) are all very nice and well-maintained. Any maintenance service done is prompt and they always check to make sure everything is right after service is complete. View is great and I love my patio. - Verified Resident- ApartmentRatings.com
Great place to live, lots of families, quiet neighborhood, the staff is very communicative and any maintenance issues are usually handled same day. I've had nothing but good experiences here and would highly recommend looking into Canal Club if you're moving to the area - Stief- Google
I’m sure living here would be a pleasant experience for anyone, but it’s been especially beneficial to me as an older person who enjoys peaceful surroundings and pleasant neighbors. The office staff has always been extremely pleasant and helpful as has the maintenance team. Been a great place for me to be at this time in life. Thank you, Canal Club.! - Janis- Google
First, Tonya, is a very nice leasing ageant and I appreciated her professional, outgoing friendlyness. Secondly, the property has nice curb appeal. And pleasent scenery. I like it at Canal Club. - Nick- Google
I love Canal Club. It's the best apartment area to call home in Lansing. Grounds are well kept, more amenities than anywhere else, large apartments, maintenance is very prompt, and the price is affordable compared to other places in Michigan that give you less in return. I recommend them over anywhere else in the greater Lansing area! - Brian- Google
...Maintenance was fast, friendly and efficient and got everything sorted. Steve even stayed past "closing time" on a Friday to make sure one of my issues was addressed which I very much appreciate (thanks Steve). The office staff was great with my application process as well as my move in. They communicated timely and everything went smoothly and was completed as promised. In general, all the people I have dealt with seem friendly, competent and to care about doing a good job... - Frederick- Google